Trained medical interpreters reduce language and cultural barriers and help promote individual and family engagement by enhancing the encounter between providers and patients. The results are improved communication; increased patient/provider satisfaction; increased utilization of preventative services, follow-up care and adherence to treatment; and better health outcomes for patients with limited/non English speaking skills.
Gulfcoast South AHEC’s ACCESS Program offers medical interpreting training, national certification preparation, language mediator training, basic occupational Spanish for the health care and public safety settings, cultural competency training and more.
The availability of culturally and linguistically competent health services is increasingly being recognized as a prerequisite to quality and effective health care. With the growing number of Florida residents who speak a language other than English (more than 27% of the population), there is an increasing demand for qualified interpreters in the health care and public safety settings.
Health Care Providers:
Our Medical Interpreting Training program addresses the need for compliance with Joint Commission and Title VI requirements while increasing the utilization of preventative services, follow up care and adherence to treatment of Limited English Proficient (LEP) patients. Studies have shown that when trained interpreters are NOT used, LEP individuals are more likely to be re-admitted within 30 days of discharge, may be at a greater risk for medical errors and have longer lengths of hospital stay. All of these factors greatly impact the quality and cost of medical care services. By making this program available to your bilingual health care staff/support members, you will:
- Improve the Quality of Care and Services
- Demonstrate Community Involvement and Social Justice
- Comply with Federal Mandates
- Meet Accreditation Requirements
- Greatly reduce your Liability Risk
Our new Medical Interpreting Training program gives you the opportunity to invest in your future by enhancing your resume, making yourself more marketable and/or procuring yourself a flexible, rewarding career with great potential. With the growing number of people in Florida who speak a language other than English (more than 27% of the population), there is an increasing demand for qualified interpreters in all fields. According to the US Bureau of Labor Statistics: “Employment of interpreters and translators is projected to grow 29 percent from 2014 to 2024, much faster than the average for all occupations”. Our program satisfies the training requirement to apply for National Certification.
Occupational Spanish for Education, Safety & Healthcare Professionals:
These customized programs are geared towards non-Spanish speaking education, safety and healthcare professionals, with no grammar to learn and no prior Spanish knowledge required. Our programs are designed for anyone who needs to break the language barrier in order to better care for Spanish-speaking clients or patients. Participants will be equipped to successfully use Spanish to perform routine/basic duties at the bedside, in the emergency room, in the intensive care unit, in the community or anywhere Spanish is needed. Occupational Spanish programs promote better communication in the workplace, increase safety, remove barriers and enhance job performance.
Please contact our ACCESS Program Coordinator for more information about Medical Interpreting Training, Certification Test Preparation, Occupational Spanish, Cultural Competency training and more.